Monday, December 15, 2008

To a temporary place in time...

Dr Wendy Schultz begins her article on Web 2.0 and the future of libraries by writing:

What are libraries? Libraries are not just collections of documents and books, they are conversations, they are convocations of people, ideas, and artifacts in dynamic exchange. Libraries are not merely
in communities, they are communities: they preserve and promote community memories; they provide mentors not only for the exploration of stored memory, but also for the creation of new artifacts of memory. What was the library of the past? A symbol of a society that cared about its attainments, that treasured ideas, that looked ahead multiple generations. Librarians were stewards, trainers, intimate with the knowledge base and the minds who produced it. Librarians today are not just inventory management biobots: they are people with a unique understanding of the documents they compile and catalog, and the relationships among those documents.

From there, Schutz compares the economical "chain of meaning" from commodity to product to service to experience with the progression of change within libraries. Written somewhat tongue-in-cheek, this article is an imaginative, creative look into the future of the library.

Commodity
Library 1.0 represents the library from Alexandria to the industrial era- Books are commodities, collected, inventoried, categorised and warehoused within libraries.

Product
Library 2.0 represents the library today: the library is everywhere, barrier-free, and participatory. Collaborate with Amazon; provide digital downloads of books; create a global, and globally accessible, catalog; invite readers to tag and comment.

Service
Library 3.0 represents the near future: as more information becomes more accessible, people will still need experienced tour guides—Amazon’s customer recommendations are notoriously open to manipulation; tagclouds offer diverse connections, not focussed expertise. This will drive the transition to Library 3.0: the 3D service...we arrive at virtual collections in the 3D world, where books themselves may have avatars and online personalities. But the avalanche of material available will put a premium on service, on tailoring information to needs, and on developing participatory relationships with customers. So while books may get in your 3D face all by themselves, people will prefer personal introductions—they will want a VR info coach. Who’s the best librarian avatar?

Experience
Library 4.0 represents the farther off future: Library 4.0 will not replace Libraries 1.0 through 3.0; it will absorb them. The library as aesthetic experience will have space for all the library’s incarnations: storage (archives, treasures); data retrieval (networks—reference rooms); and commentary and annotation (salon)... But Library 4.0 will add a new mode, knowledge spa: meditation, relaxation, immersion in a luxury of ideas and thought. In companies, this may take the form of retreat space for thought leaders, considered an investment in innovation; in public libraries, the luxurious details will require private partners as sponsors providing the sensory treats. Library 4.0 revives the old image of a country house library, and renovates it: from a retreat, a sanctuary, a pampered experience with information—subtle thoughts, fine words, exquisite brandy, smooth coffee, aromatic cigar, smell of leather, rustle of pages—to the dream economy’s library, the LIBRARY: a WiFREE space, a retreat from technohustle, with comfortable chairs, quiet, good light, coffee and single malt.

Schultz's article is intriguing and makes my mind really start to wander about future trends and what things will remain within the librray, what things will disappear, or what things will find themselves reappearing after a certain amount of time. I find Schultz's predictions very believable, and I think technology will still go a lot further before we start to revive what Schultz terms the "old image of a country house library."

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